FAQ

About DailyViralGear

DailyViralGear is an online store focused on trending, practical products that are tested for quality and everyday usefulness. We work directly with trusted suppliers to keep prices fair while delivering products people genuinely love.

Where are you located?

DailyViralGear is operated from British Columbia, Canada. While our business is Canadian-based, we ship to customers worldwide.

How long does processing take?

Orders are typically processed within 1–3 business days before shipping.

Why does shipping take longer than Amazon?

To keep prices accessible and offer trending products that aren’t always available locally, some items ship directly from our fulfillment partners. This allows us to offer better value while still providing tracked delivery.

Will I receive a tracking number?

Yes. Once your order ships, you’ll receive a tracking email. Tracking updates may take a few days to appear depending on the carrier.

What if my order arrives damaged or incomplete?

If there’s any issue with your order — damaged items, missing parts, or delivery problems — contact us at support@dailyviralgear.com and we’ll make it right.

How can I contact you?

You can reach us anytime at support@dailyviralgear.com. We aim to respond within 24–48 hours, Monday to Friday.